Safe, fair and ethical commercial cleaning in Brisbane

Workplace health and safety is our number one priority. In Justin's words: when it comes to health and safety, there are no compromises and no corners cut.

• Every work site is inspected before we start. Each risk and hazard is recorded in writing and given to the staff working there as part of their on-site toolkit.
• Mandatory training at induction, then follow-up training at regular, scheduled intervals.
• Written procedures for every cleaning duty, including the safe handling, storage and disposal of equipment and chemicals, and what to do in an evacuation or lockdown.
• Equipment that is safe, well maintained and clearly labelled, especially cleaning chemicals and enzymes, with current Safety Data Sheets.
• A Safe Work Method Statement for higher-risk work such as floor stripping and sealing, steam cleaning, pressure cleaning and working from ladders.
• Staff are encouraged to call out unsafe behaviour and suggest better ways of working.

Through a written Child and Youth Risk Management Strategy, which the General Manager reviews and signs off each year. The core of it:

• A Blue Card before anyone starts on a school or childcare site, with identity, reference and Blue Card checks before they are appointed.
• A three-month probation period for every new employee.
• An induction that covers our code of conduct, then annual refresher training for everyone who works on child-regulated premises.
• Cleaning outside normal school hours, to stay out of the way of lessons and limit contact with children.
• A code of conduct that rules out unnecessary contact with children and any photographs that include children.
• A clear path for reporting any concern straight to the General Manager, and to Queensland Police where a child is at risk.

Our values sum it up: Caring, Accountability, Responsibility, Excellence and Safety. More on school cleaning and childcare and medical centre cleaning.

On the job, against a written procedures list for each site.

• Every site has its own procedures list, and each training session starts with a site-specific induction.
• On each training shift, the new cleaner ticks off every procedure they complete, in front of the trainer or supervisor.
• At the end of the shift, the trainer walks the site with them and goes over anything that was unclear. If the procedures list itself is unclear, the trainer fixes it.

Tell us in writing, ideally by email, which tasks on your site's procedures list were not done. A supervisor checks the job against the list, the cleaner is retrained, and we let you know when it is sorted. Any concern put in writing is addressed within 24 hours.

Corporate Cleaning Solutions has a culturally diverse team, and we see our employees as people first. Our recruitment and retention program focuses on each person's strengths, and when someone falls short of expectations we support them to rise and be their best. At Corporate Cleaning Solutions we:

• Communicate clearly.
• Set expectations and goals that are specific, measurable and realistic.
• Provide plenty of training and support.
• Provide well maintained, well-functioning, fit-for-purpose equipment.
• Trust our employees' competence and judgement.

We pay our people correctly and on time, give them fair working conditions, and put their safety above everything else.

Yes. We oppose all forms of slavery and forced labour, in our own operations and in our suppliers'. As a small to medium business we are committed to minimising the risk of modern slavery within our control, in line with the objectives of the Modern Slavery Act 2018, and we support the United Nations Sustainable Development Goal of decent work and economic growth. Our action plan includes:

• Due diligence and risk analysis across our supply chain.
• Modern slavery awareness training for staff, with clear rules and expectations.
• Reviewing supplier practices, and building our expectations into supplier agreements and contracts.
• Expecting contractors and suppliers to meet our standards on human rights, ethical business, safety and the environment.

Staff are encouraged to raise any concern with management. Questions about any of these policies? Call Justin on 0410 689 872.